At SPICY DRIP, we want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return in accordance with the policy below.
Return Eligibility
We offer a 15-day return policy from the date your order is delivered.
To be eligible for a return, the product must:
- Be unused, unworn, and unwashed.
- Be in its original condition with all original tags attached.
- Be returned in its original packaging.
- Not show signs of use, damage, or alteration.
Returns requested after 15 days from the date of delivery will not be accepted.
Non-Returnable Items
The following items are not eligible for return:
- Products that have been used, worn, or washed.
- Products returned without original tags or packaging.
- Items that have been damaged after delivery.
- Products marked as Final Sale or Non-Returnable, if applicable.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To help us process your request quickly, please provide:
- Your Order ID
- A brief description of the issue
- Clear photographs of the product and its packaging
Our team will review your request and provide an appropriate resolution.
How to Request a Return
To initiate a return:
- Email us at spicydrip29@gmail.com.
- Include your Order ID and the reason for your return request.
- Our support team will review your request and provide further instructions if the return is approved.
Products sent back without prior approval may not be accepted.
Inspection of Returned Products
All returned products will be inspected upon receipt. SPICY DRIP reserves the right to reject any return that does not meet the conditions outlined in this Return Policy.
Contact Us
If you have any questions regarding our Return Policy, please contact us:
SPICY DRIP
Email: spicydrip29@gmail.com
Website: www.spicydrip.com
Instagram: @spicydrip29